About Vogue Melbourne
Our Story
Founded in 2024, Vogue Melbourne has been providing high quality Traditional jewellery & Gold-Plated (anti-tarnished) jewelry to our customers. Our passion for beautiful jewelry and exceptional customer service has made us a trusted name in the industry.
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Return and Refund Policy
Refund & Return Policy for Vogue Melbourne Jewelry
1. Returns
• We accept returns within 14 days of delivery for unworn, undamaged items in their original packaging.
• To initiate a return, please contact our customer service team with your order details.
2. Refunds
• Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5-7 business days, and a credit will automatically be applied to your original method of payment.
3. Exchanges
• We offer exchanges for items that arrive damaged or defective. Please reach out within 2 days of receiving the item for assistance.
4. Non-Returnable Item
• Customized and personalized jewelry cannot be returned or refunded.
• Sale item are final sale and are not eligible for returns or exchanges.
5. Shipping
• Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items received.
6. Contact Us
• For any questions or concerns, please reach out to us at voguemelbourneofficial@gmail.com or +61436364999
Please Note: Vogue Melbourne reserves the right to refuse returns that do not meet our policy standards.
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