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About Vogue Melbourne
Our Story
Founded in 2024, Vogue Melbourne has been providing high quality Traditional jewelry & Gold-Plated (anti-tarnished) jewelry to our customers. Our passion for beautiful jewelry and exceptional customer service has made us a trusted name in the industry.
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Return and Refund Policy
Refund & Return Policy for Vogue Melbourne Jewelry
1. Returns
• We accept returns within 14 days of delivery for unworn, undamaged items in their original packaging.
• To initiate a return, please contact our customer service team with your order details.
2. Refunds
• Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5-7 business days, and a credit will automatically be applied to your original method of payment.
3. Exchanges
• We offer exchanges for items that arrive damaged or defective. Please reach out within 2 days of receiving the item for assistance.
4. Non-Returnable Item
• Customized and personalized jewelry cannot be returned or refunded.
• Sale item are final sale and are not eligible for returns or exchanges.
5. Shipping
• Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items received.
6. Contact Us
• For any questions or concerns, please reach out to us at voguemelbourneofficial@gmail.com
Please Note: Vogue Melbourne reserves the right to refuse returns that do not meet our policy standards.
Contact Us
Better yet, see us in person!
We love our customers, so feel free to visit during appointment hours and Gift yourself some meaningful Jewellery !
Hours
Today | By Appointment |
Please make an appointment if you would like to see jewelry in person.
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